Privacy policy

At Set 2 Stage, we regard customer privacy as an essential part of our relationship with you. This privacy policy applies to all Set 2 Stage users and complies with standard internet privacy guidelines.

If you have any questions or concerns, please contact us at:

ABN: 71611386103


Collection of Information

To provide you with the best possible service, Set 2 Stage may collect personal information such as your full name, contact details, property address, and billing information.

We may also collect and store correspondence, including emails, calls, and messages relating to sales, accounts, and support. Information is collected directly from you or your company via telephone, email, mail, or our website.


Use of Collected Information

We collect details only for purposes directly related to providing our services and products. This includes:

  • Delivering property staging and styling services
  • Processing payments and invoices
  • Maintaining accurate records of correspondence
  • Improving customer service and staff development

We do not use personal information for unrelated purposes without your consent.


Storage & Security of Information

Protecting your personal information is a priority.

Sensitive information (such as credit card details) is encrypted using SSL (Secure Socket Layer) technology during transmission.

Credit card details are never permanently stored on our systems; they are securely passed on for payment processing only.

We follow industry-standard security practices to protect your information both in transmission and once received.

If you have any security concerns, please contact us at .


Access & Updates

You may request to access, correct, update, or delete your personal information at any time by contacting us at .


Orders & Payments

When you purchase a product or service from Set 2 Stage, we may request personal details such as your name, email, postal address, and payment information. This information is used to:

  • Process and complete orders
  • Communicate about billing or service issues
  • Contact you if there are difficulties fulfilling your order

Communications

We use your details to send essential communications such as invoices, service confirmations, and critical updates.

From time to time, we may also send promotional emails about new services, offers, or updates. If you prefer not to receive these, you can unsubscribe at any time by contacting us at .


Third-Party Services

We may engage trusted third parties to provide essential business services (e.g., payment processing, website hosting, delivery logistics). These providers may access limited personal information only as needed to perform their services and are prohibited from using it for any other purpose.

We do not sell or share your information with unrelated third parties.


Legal Obligations

We may disclose personal information if required by law or where we believe it is necessary to protect our rights, comply with a legal process, or respond to a valid court order.


External Links

Our website may contain links to external websites. Please note that this Privacy Policy applies only to Set 2 Stage and not to external sites. We recommend reviewing the privacy policies of any third-party websites you visit.


Cookies Policy

Set 2 Stage uses cookies to improve your browsing experience on our website. Cookies are small files stored on your device that help us recognise repeat visitors, understand how our site is used, and enhance the overall user experience.

How we use cookies:

  • To remember your preferences and settings
  • To improve website performance and functionality
  • To track usage patterns so we can improve our services
  • For security and fraud prevention purposes

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and, where significant, communicated to you by email or via a notice on our homepage.

We encourage you to review this policy regularly so you remain informed about how we protect your information.